Your privacy is mantra88's priority. This document clearly explains how we collect, use, store, and protect the personal information of all users on our platform.
We believe every player has the right to know how their data is managed. This is mantra88's concrete commitment to every user.
All personal data transmitted to and from the mantra88 platform is protected by 256-bit SSL encryption — the same level of security used by leading banking institutions and government agencies worldwide.
Mantra88 has never and will never sell, rent, or trade your personal data to third parties for marketing purposes. Your data belongs to you — we only use it to provide you with the best possible service.
You have the full right to access, correct, download and request deletion of your personal data held by mantra88. Contact our support team via live chat to submit any data-related requests.
Your data is stored on secure servers with strict access controls. Only mantra88 staff who require access for service purposes are permitted to view your personal information.
In the event of any security incident involving your data, mantra88 is committed to notifying you in a timely manner and taking the necessary remedial steps immediately.
Mantra88 uses cookies solely to enhance the user experience and meet the platform's technical requirements. You can manage your cookie settings through your browser at any time without affecting the platform's core functionality.
This Privacy Policy ("Policy") is published by mantra88 and applies to all users who access or use the mantra88 platform — whether through the official website or the mobile app for iOS and Android.
We take the protection of your personal data seriously. As a platform serving the needs of Malaysian players, we adhere to widely accepted data protection principles, including minimum data collection, legitimate purpose, secure storage and the right of users to control their own data.
By registering or using the mantra88 platform, you consent to the collection and use of your personal data in accordance with this Policy. If you do not agree, please discontinue use of the platform and contact us to request account deletion.
Mantra88 collects your personal data in several ways — directly when you register and use the platform, and automatically through standard browser technologies. Below is a full overview of the types of data we collect:
| Data Category | Type of Information | Collection Method |
|---|---|---|
| Personal Identity | Full name, date of birth, MyKad/passport number, identity document photo | Registration & KYC |
| Contact Information | Phone number, email address, residential address | Account registration |
| Financial data | Bank name, bank account number, deposit and withdrawal transaction history | Financial Transactions |
| Game data | Gaming history, wagering amounts, wins and losses, session duration | Platform activity |
| Technical data | IP address, device type, operating system, browser version, approximate location information | Automatic |
| Communication data | Customer support conversation records, feedback, and complaints submitted | Live chat & support |
The personal data we collect is used solely for legitimate and stated purposes. The following are the primary purposes for which your data is used at mantra88:
Mantra88 will not use your data for purposes beyond those stated without first obtaining your consent.
The core principles of mantra88 are: your data is never sold. However, there are limited situations where we may share your data with certain third parties:
Mantra88 has never sold, rented, or traded your personal data to any party for marketing or third-party advertising purposes.
Mantra88 implements comprehensive technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction:
While we take all reasonable steps to protect your data, no system can guarantee absolute security in cyberspace. We encourage you to take protective measures as well, such as using a strong password and not sharing your login credentials.
Mantra88 retains your personal data for as long as necessary to fulfil the purposes stated in this Policy, or as required by applicable law. Below is a general guide to our retention periods:
Once the specified retention period expires, your data will be securely deleted or anonymised so that it can no longer be personally associated with you.
As a mantra88 user, you have the following rights regarding your personal data. To submit any request, contact the mantra88 support team via live chat:
You have the right to request a copy of the personal data that mantra88 holds about you. We will provide this information in a readable format within 14 working days from the date your request is received.
If any personal data held by mantra88 is inaccurate or outdated, you have the right to request immediate correction. We will update the information within a reasonable timeframe.
You have the right to request the deletion of your personal data under certain circumstances — for example, when the data is no longer needed for its original purpose. However, this right is subject to legal retention obligations that we are required to comply with.
You have the right to object to the processing of your data for specific purposes such as direct marketing. mantra88 will respect your objection and cease the relevant processing immediately.
You have the right to receive your personal data in a machine-readable format (such as JSON or CSV) for transfer to another platform upon your request.
The mantra88 platform uses cookies and similar technologies to enhance the user experience and ensure the smooth operation of required technical functions. Below are the types of cookies we use:
| Cookie Types | Purpose | Status |
|---|---|---|
| Essential Cookies | Enables core platform functions such as login sessions and account security. Without these cookies, the platform cannot operate. | |
| Performance Cookies | Collects information on how you use the platform so we can improve it — including most-visited pages and load times. | |
| Functional Cookies | Remembers your preferences such as language, display settings, and personal preferences for a more personalised experience. | |
| Security Cookies | Detects suspicious access patterns, prevents fraud, and helps verify user identity during active sessions. |
You can control or delete cookies through your browser settings. Please note that disabling essential cookies may affect the core functionality of the mantra88 platform.
The mantra88 platform may contain references to third-party services such as game providers or payment processors. When you leave the mantra88 platform and enter a third-party platform, our Privacy Policy no longer applies.
Mantra88 is not responsible for the privacy practices of such third parties. We encourage you to read the Privacy Policy of any other platform before providing your personal data to them. All providers we select maintain their own privacy and data security policies.
Mantra88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or technological developments. Any material changes will be clearly displayed on the platform and players will be notified via in-account notifications.
The "Updated" date at the top of this document indicates the current version of the Privacy Policy in effect. Your continued use of the mantra88 platform after any amendments are published will be considered your acceptance of those changes.
For any enquiries, data-related requests or privacy complaints, you may contact the mantra88 team via:
Your data is safe with us. Register today and enjoy a secure, fair and entertaining online experience at mantra88.
Platform protected by 256-bit SSL. Your data is fully secure.